How Our Veterinary Medical Hospital In Fort Myers FL Enhances Customer Satisfaction

Are you looking for a place that will take your pet’s health seriously? At our clinic, we are aware that the quality of treatment we offer has an impact on client satisfaction rates. That is why we do all we can to ensure that you are happy with what we do. Below, our Veterinary Medical Hospital in Fort Myers FL outlines areas we focus on to make our customers happy.

Efficiency

We have proactively taken steps to ensure that we run efficiently. Your calls will be picked up fast. Also, there are no long wait times since you can make an appointment before you come. Our advanced technology has streamlined the way we handle our customers. Therefore, the amount of time you spend by the phone or checking in is greatly reduced.

You can stay with your pet during treatment

We allow owners to be with their pets when undergoing treatment at our animal clinic. We will allow you to be with the animal for the entirety of your visit. This will help your pet stay calm. It can also help to make you less anxious.

Multiple ways to contact us

We allow our customers to contact us using different methods. You can send us an email or a message through our online contact form. Alternatively, you can call us or even reach out to us on our social media handles.

We follow up

At the end of your visit, we will let you know when your next appointment is. This enables us to follow up on our patients. This is something that most local veterinarians do. We will check on your pet personally.

We are transparent

Transparency is important to any relationship from the get-go. We are transparent about different issues, including costs. We can give you an estimated cost at the start, so that you have a rough idea of how much you will be expected to pay.